רמה: מתחילים

Placing an Order on the Telephone

מאמר באנגלית לתרגול קריאה. כולל 5 מילים חדשות עם תרגום לעברית, 3 שאלות הבנת הנקרא, 5 שאלות לשיחה. מתאים למתחילים.

Read the dialogue below.

Jane Tegal: Hello, this is Jane Tegal from Excellerator Co. calling. May I speak to Mr. Mitchell?

Arthur Mitchell: Hello Ms.Tegal, this is Arthur Mitchell.

Jane Tegal: Hello, I'd like to place an order for your Millennium desk units.

Arthur Mitchell: Certainly. How many were you interested in ordering for purchase?

Jane Tegal: Quite a few. Do you have many available in the warehouse?

Arthur Mitchell: We keep a large supply in stock. There's also a showroom with quite a few on hand. It shouldn't be a problem.

Jane Tegal: Well then. I'd like 75 units by the end of the month. Could I get an estimate before I place an order?

Arthur Mitchell: Certainly. I'll have it for you by the end of the day.

Jane Tegal: What does the estimate include?

Arthur Mitchell: Estimates include merchandise, packaging, shipping, duty if required, any taxes, and insurance.

Jane Tegal: Do you ship door-to-door?

Arthur Mitchell: Yes, all shipments are door-to-door. Delivery dates depend on your location, but we can usually deliver within 14 business days.

Jane Tegal: Great! Thank you for your help.

Arthur Mitchell: My pleasure. We can email you more information if you would like.

Jane Tegal: Yes, that would be great! My email is jane@excelleratorco.com.

Arthur Mitchell: Okay. You can expect an email by 5 this afternoon.

Jane Tegal: Thank you again for your help.

מילים חדשות מהטקסט

Warehouse /ˈwɛrˌhaʊs/ noun מַחסָן

a large building used for storing goods

The warehouse is a bit run down.
Purchase /ˈpɜrʧəs/ verb לִרְכּוֹשׁ

to get (something) by paying money for it

I need to purchase a computer for my son.
Available /əˈveɪləbəl/ noun זמין

possible to get or use

Will it be available this afternoon?
Estimate /ˈɛstəmət/ noun לְהַעֲרִיך

a guess that you make based on the information you have about the size, amount, etc

Can you give me an estimate of the price?
Showroom /ˈʃoʊˌrʊm/ noun אולם תצוגה

a large room where things that are for sale are displayed

The car showroom is available for viewing.

אין כאן תשובה נכונה — אלה שאלות לתרגול דיבור, לבד או מול מורה.

What type of shipment do you prefer when ordering goods? Why?
What would you do if the goods you ordered did not arrive at the scheduled time?
What can you say about customer satisfaction?
Have you ever visited a showroom?
Are you easily satisfied?

3 שאלות. בחרו תשובה וקבלו בדיקה מיד.